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Locus Java Troubleshooting

Get Java

Running Locus requires Sun Java, version 1.4.1 or later.

Please wait while the Java setup on this workstation is tested. If necessary, Java will be automatically installed from Sun's website.

Sample Java Applet
Java is not installed on this workstation. Sun Java 1.4.1 or later is required. Please contact us at <a href="mailto:locus.support@credit-suisse.com">locus.support@credit-suisse.com</a> Java is not installed on this workstation. Sun Java 1.4.1 or later is required. Please contact us at locus.support@credit-suisse.com

NOTE: If Java is running, you should see a simple clock applet. If you see a ticking clock, return to the Locus Home Page.

If you do not see a clock applet, or you see any errors, please see the Troubleshooting section below.



Troubleshooting

Please note that to install Java, you must have administrator privileges (access rights for installing software) on this computer.

If you do not have administrator privileges, please contact your IT department and have them access this page for automatic installation.

The automatic Java installer requires that ActiveX controls are allowed to be run in your browser. If the automatic installer does not work, you may download and install Java manually from Sun's website. To download Java and proceed with a manual installation, go to http://java.com/en/download/manual.jsp. Instructions are provided on that page.

You can also access Sun's Java Help web page at http://java.com/en/download/help/.

For assistance, please use the Contact Us link near the top-right of this page.

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